Last weekend at the Agile India 2012
February 27, 2012 at 9:42 am | Posted in Blogroll, Practice Excellence, Scrum and agile, Structured freedom | 2 CommentsStructured Freedom with Rules and Strategies
February 23, 2012 at 2:36 pm | Posted in Blogroll, Practice Excellence, Structured freedom | 3 CommentsFrom the systems thinking perspective, everything we do individually or in groups, boils down to just four types of basic activities. These are to execute, decide, facilitate and ensure. Execution is the simplest and most fundamental of them because nothing gets done till some tasks or actions are executed. Actions are generally taken individually while the tasks may be executed individually or collectively. The other three activities are more in the nature of being supportive to the primary activity of execution.
Decision involves making a choice from multiple options. This is where the concept of “Rules & Strategies” comes into play. There are a number of definitions of the terms “rule” and “strategy” used in different contexts. Hence it would be helpful to specify the meaning in which I am using these terms. For me, rules make the choices for us while strategies are the choices we make. Let me take a few examples to illustrate this. When I was child, there was a rule at home that the small children must be back home before the sunset. The choice for us was already made for us by the elders in the family. However, till sunset we were free to make our choices of what to play, when and with whom. Similarly, when I grew up and started driving motorized vehicles, I had the option of choosing a particular path to reach my destination. But when to move and when to stop was decided by the traffic signals. Society and the government also make lots of rules for us. For example, society lays down the rules for one of the most important decisions in our life which is, whom we can marry and whom we can’t. Similarly, because smoking is a health hazard the government has made a rule that any public display of smoking has to be discouraged. The film-makers however come up with an innovative strategy of superimposing the warning sign quite attractively while Katrina Kaif danced to an item number.
So it is safe to say that we encounter rules & strategies in all walks of our life, though we don’t often realize it. Here are some common differences between rules and strategies. Generally rules are defined by few to be followed by many, whereas the strategies are formulated by us for ourselves. Rules typically have consequences; whether legal, social or emotional. Strategies don’t have consequences as such; though we may be have good or bad outcomes depending on how well the strategy worked. Rules try to cover a large number of situations whereas we need specific strategies for each type of situation.
In terms of execution and decision, in case of rules, the time gap between decision and execution can be quite large. For example in religious, social and cultural rules this gap could be in generations or even centuries. Strategies on the other hand normally have a short time gap. For example, a cricket team may decide the strategy for a game before it starts but mid-way they will have to come up with a revised strategy depending on how the game is going. The captain would decide the strategy even for each over, sometimes changing the field placement half-way through the over.
An important category of rules is about those which we make for ourselves. When we strongly believe in something, it severely limits our choices. We may fool others with ingenious strategies, but we can’t fool ourselves. Only way to loosen the stranglehold of our beliefs is to get beyond them and critically examine them from outside. This requires an open mind to learn from failures and new exposures.
Why is understanding of rules & strategies so important for all of us; partially because they shape our decisions and actions? We can’t facilitate others’ working unless we understand the rules and strategies at play in their context and in their specific situations. A good grasp of the framework of rules & strategies gives us a great handle to influence others and shape their behavior.
Ability to ensure the desired outcome is the essence of leadership and it is imperative for the leaders to understand and use the right rules & strategies for a given set of persons for a given situation.
When there are restrictions placed on us we want to be free from them. Tighter the restrictions, more we crave for the freedom. But do we really look for absolute freedom? Not necessarily, because we also like the protection that the rules provide us. For example when driving on a road, we are happy that the traffic signals are stopping the cross traffic from coming in our way. The social, cultural and legal rules provide a great safety net for the disadvantaged when they are thoughtfully formulated and sincerely enforced.
By nature human being are lazy. We live in the comfort of the belief that whatever is working today will continue to work forever. So we keep making similar choices and keep repeating certain actions over other alternatives. This is strongly habit forming and kind of gets into our muscle memory. After some time, almost without any conscious thought we go through same motions again and again. It is great for productivity and speed of execution, but we must remember that this also gives rise to certain structures. With repeated use, these structures tend to get stronger and stronger. When our decisions and actions are aligned with the structures, we experience great momentum. However, the moment there is need for change of direction or a course correction, the same structures exhibit tremendous inertia. So the reality of our lives is not absolute freedom but a kind of “Structured Freedom”. It is therefore in our interest to be aware of the structures and the strong influence they have on our freedom and be able to recognize the structures that exist in our minds as well as around us.
All of us are responsible to ensure the desired outcomes. The scale expands as our responsibilities increase. Unfortunately, it is very difficult to directly change the structures. More the force we apply, more is the resistance. If they are rigid they will brake; if they are flexible, they will spring back. Only way to effectively change the structures is to understand how changing rules & strategies and patiently repeating the new ones often enough leads to modifying the existing or creating the new structures. This is the only permanent solution.
We have only scratched the surface of this immensely important concept which has tremendous possibilities in all walks of our life and work. Let’s together explore it further in future, peeling each layer as we go. If my thoughts find a resonance with you, please share your experiences and thoughts. If you have a different perspective, I would love to understand it, even being challenged. So you may like to join me on this exciting journey.
Power of collaboration
February 6, 2012 at 10:33 am | Posted in Blogroll, Real-life experiences | 2 CommentsRecently I attended a marathon brainstorming session lasting 6 hours. When it was over, we were amazed by the extent of progress we had achieved.
At the other extreme was a case last week. I write a new post for my blog every Monday. Though I share my views and ask for response / feedback from readers, including the members of LinkedIn groups I am member of. The response to this request is very meager. Last week, when I was burning mid-night oil to complete my blog post, my wife made a suggestion, which took her probably just a few seconds, that if I want to get feedback from my readers, I must actively involve them. It triggered the realization that I need to take a very different approach so far untried by me. Next day, I posed a simple one-liner question to the group members asking for help. The response was simply overwhelming. I had never imagined that so many persons would take time out and share their experiences and make some wonderful suggestions. I experienced the real power of collaboration.
When I think back, even my wife’s suggestion was part of collaboration. Her perspective which was very different from mine led me in unfamiliar territory and opened up new opportunities for me.
Few takeaways from these experiences of last week, Different perspectives add value to the collaboration. Interaction time to create this value can vary widely. An open mind ready to try the unfamiliar leads to unexpected results. You can’t predict in advance the outcome because as they say “one thing leads to another”. The real power of collaboration lies in the synergy at play.
Your views and inputs are valuable; please share.
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